The Most Compelling Argument for Outsourcing IT Management Services: ROI

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Managed IT Company Explains How Outsourcing IT Management Can Increase ROI

Small business owners understand the complexity of effectively and profitably running a business. One strand of that complexity is managing the data-intensive environment, so an IT management solution is indispensable. Hardware, software, network services, data protection and recovery, cybersecurity, a business continuity plan in case of a catastrophic systems failure, IT consulting, email protection, and more are just as much a part of doing business as an accounting solution is. An IT solution is an inescapable necessity, but it can be an expensive one. The bottom line of any business is ROI. How does IT management affect a company’s ROI?

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Business owners must view an outsourced IT management solution as an opportunity to increase ROI. In-house IT management can be very costly to a small business with costs ranging from a higher salary for an IT manager to an added labor burden. IT outsourcing services are the best solution for small companies in Wake Forest that cannot justify dedicating an employee to manage IT.

IT management is larger than merely protecting emails, blocking cyber intruders, and restoring data. An outsourced managed IT solution can grow a company and increase ROI.

A managed IT solution can directly increase ROI immediately and long term

When IT is managed effectively, there is a powerful impact on employees, customers, vendors, and investors. Disruptions in technology impede productivity, frustrate employees and managers, and increase labor costs. Customers who have a negative experience with a business due to technology glitches may find another supplier or service provider. They may also tell friends about the bad experience. Vendors will be less likely to do business with companies that waste their time through mismanaged IT. Investors are not attracted to companies with cracks in their IT foundation.

In contrast, satisfied customers give repeat business and positive referrals, vendors are more prone to negotiate favorable terms, and investors are attracted to a company with a well-managed IT solution.

A managed IT solution fuels profits

IT management and managed IT services are not the same thing. A managed IT solution involves the outsourcing of the needed IT services to an external IT provider. The difference is subtle but profound once a business owner or entrepreneur embraces the difference in concepts and begins to make applications to their business.

How do managed IT services fuel profits?

Controls capital costs

While cost-cutting is not the only reason to outsource IT, it is certainly a major factor. Outsourcing IT solutions convert fixed costs into variable costs, releasing capital for investment elsewhere in a business.

Harnesses the power of fractional resources

This fractional resource strategy allows fledgling businesses to access services only as they need them while avoiding large expenditures in the early stages of the business.

Increases efficiency

Companies that do everything in-house have much higher research, development, marketing, and distribution expenses. These expenses must be passed on to customers. The cost structure and economy of scale from outsourcing IT can level the playing field and actually give a smaller business a significant competitive advantage over larger competitors. Competitive advantage should translate into greater ROI.

Frees up labor and talent for core competencies and new projects

Small businesses can focus on what they do best and what is most profitable.

Accelerates scalability

As a company grows its marketing footprint, takes on new projects, and adds employees, IT needs to expand very quickly, even overnight in the case of new acquisitions. With simply a phone call, the IT managing team enlarges to match the growth, both actual and projected. Employee acquisition, training costs, skill inefficiencies, and spoilage are avoided. This dynamic responsiveness positively influences potential ROI.

Reduces risk

Every business investment carries a certain amount of risk. Markets, competition, government regulations, financial conditions, and technologies all change very quickly. Technology is evolving at a lightning pace. Keeping up is not enough in the world of data management and cybersecurity. Outsourcing IT services providers assume and manage risks, and they generally are much better at deciding how to mitigate risk in their areas of expertise. Efficiencies in risk mitigation convey great value in terms of ROI. For a business owner, peace of mind is priceless.

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Ultimately, the best choice will depend on the needs of the business. The computer support and services professionals at Mobile Computer Services, Inc. in Wake Forest, NC specialize in helping businesses make the move from managing IT internally, to having an externally managed solution offering hands-on support and round the clock monitoring.

For more information, contact Mobile Computer Services, Inc. in Wake Forest by phone at (919) 230-2900 or visit the website at

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