See why clients love working with MCS
MCS takes care of my computer now. I was tired of using other services who would not know how to fix the problem and would be playing the “blame” game saying it is MY fault, or MY computer is outdated (which it is not)! MCS didn’t try to give me the run around, they went straight to the point and fixed the problem. Now, I have a monthly Managed Services Contract with them and piece of mind!
Best Skill, LLC. Handyman Services
MCS, and especially Curtis, are top notch. I know computers well but I don’t have the time to be the IT guy anymore. Do yourself a favor, you focus on doing your job, and hire them to handle your computers.
Blue Ribbon Residential Construction Company, Inc.
MCS does a wonderful job. I use their services and have many clients that use their services as well. They are on top of their game with speed and excellent technical support.
My company has used Mobile Computer Services for several years now. They are fast, efficient and always there whenever I need them – no matter how big or small my problem has been. I have complete confidence in them when it comes to all my computing needs.
Poole Paving & Striping INC.
What an awesome experience! I knew I had a “sick” computer on my hands when I met Curtis at a networking event. I told him I needed his services and knowing that my computer is essential for my business, Curtis arranged to pick it up for me. I heard from Kara 2 hours later about the state of my laptop… LOTS of viruses! He implemented a course of action that would clean my computer up so he could get it back to me the next day! Excellent service, advice on care and clean-up and recommendations to save me money! Really appreciate the response time!
Bowheart Business Strategies
I am pretty lost when it comes to IT. So when we upgraded to Windows 10 and Microsoft Office 2016 on a new PC, I couldn’t find anything! Our business records were totally lost! The team at Mobile Computer Services listened to what happened and what I wanted to see as an end result. Kara did his magic and made it happen! He checked with me periodically to make sure he was delivering what I was envisioning and called after everything was completed to make sure we were satisfied. I would definitely recommend Mobile Computer Services!
My company hired Mobile Computer Services to assist us on a problem we were having with our server. We bill all of our services through our software system. If we cannot bill, we are not making money.
Even though I pay a monthly maintenance fee with my software vendor, their technical support staff had no idea what they were doing during a recent major software upgrade. It took Kara from Mobile Computer Services to basically figure out, on his own, how to get our system back up and running.
I would highly recommend Mobile Computer Services. They are going to be my company’s computer service provider.
Medical Equipment Distributors
MCS is fast, reliable, and always a phone call away.
When we switched to Mobile Computer Services, it was due to the fact that our current technician and close friend had unexpectedly passed away.
We were nervous about trying another company because we had been using a trusted friend that was retired and helping us out for free! On top of that, being a new new business we didn’t have much of an IT budget!
MCS has been easy to work with and one of the best decisions we have made. In switching over to MCS, we had many questions about data storage, and were currently having some issues with my computer and our software. We are a small company, and had only been open a little over a year. Curtis worked with us on what plan would best fit our needs. Having not had to pay for IT services before, we really saw the value in the pricing plans he offered.
They were even willing to help with our computer problems a few days before the contract started and clarified all of our questions regarding the storage of our accounting data.
We can’t put a price tag on the relief of knowing our data is safe, and not having to spend hours of our time fixing a problem.
MCS will call your software vendors for you so you don’t have to waste your time or have to worry with not understanding what they need you to do. They have saved us so much time and frustration in dealing with computer problems, and they can remote into your computer in a matter of seconds to see what is going on and fix the problem.
MCS really does call you back in minutes to help fix your problems and they are so great to work with. As a growing business they have been able to expand with our new needs and help guide us on what to do with our computer systems as we expand.
A & M Paper and Printing
My experience with Mobile Computer Services was great. They’re by far the most professional and competent computer service company in the Triangle.
Without even examining my laptop, the Geek Squad informed me it wouldn’t be worth their time/effort to remove the viruses. Their advice and best option would be to purchase a new laptop from the department all the way at the back of the store. Wow! Shocked isn’t the word!
That’s when I remembered Curtis from a networking event. He left an impression. He was professional, smart, knew his industry/business and was a pleasure to speak to. I called him when I got home from Best Buy. Within minutes of getting off the phone with Curtis, one of the technicians caled me. Kara arrived at my place 2 hours later, removed multiple viruses and spoke honestly about the condition of the laptop. Kara removed the viruses, but told me he wasn’t comfortable leaving the laptop in the condition it was in.
Although it was operating well, he knew it would run better if he could have one of his other technicians look it over. Kara took the computer, promising to return it the next day. He not only returned the laptop the next day and on time, but it was cleaned up and operating at 150%. Kara couldn’t have been more professional, efficient, and attentive to my time frame and needs. He recommended future care solutions to keep the laptop running for a few more years. He not only saved me money, but he provided excellent service!
I was pleased and extremely impressed. I will definitely use Mobile Computer Services again. So, if you’re looking for an honest, competent computer service company that delivers what they promise then call Mobile Computer Services! They won’t let you down. You won’t be disappointed, promise! Give them a call today!
Mobile Computer Services has been a fast, reliable, computer and network consulting group for several of our Cricket Wireless franchises for the past few years. We consider Kara and his staff dominating industry experts that have burned a place in our minds as the “go-to” guys for anything related to IT services. They always stay on the cutting edge of technology, great with customer service, and have excellent response time. I can confidently recommend the service and expertise of Mobile Computer Services.
We first met Dr. Ralph Mensah, the owner of Integrative Family Dentistry, when he asked us to provide a FREE NETWORK ASSESSMENT of his computer network and technology infrastructure. With a thriving clinic relying on laptops, Mac desktops and several operatory computers, his out-of-state IT company could not adequately meet their needs.
“The first day we hired Mobile Computer Services, Inc. our power went out and our server was not working properly. They were able to get us up and running again in no time. We didn’t even have to cancel any of our appointments or reschedule any patients.”
“The level of expertise of our assigned technician is phenomenal. We have a dual operating system platform and they are able to handle all of our problems.”
Dr. Mensah, has a unique setup in his practice running Apple Macintosh desktops for hardware and reliability, but utilizing a Microsoft Windows Operating System and Windows based Dental Software to manage his patients.
Mobile Computer Services, Inc. has certified qualified technicians that can work on any operating system.
“Not having to try and troubleshoot technical problems myself frees me up to do all of the other things that my practice asks of me, which includes spending more time with patients and tending to other administrative duties.”
Dr. Ralph Mensah, DDS
Integrative Family Dentistry
Before hiring Mobile Computer Services, our network would go down regularly, run slow, and even run into the occasional virus. Since signing up with your Managed Services support plan, we haven’t had one single issue.
I’m VERY glad we hired you guys to support our network. We love the fact you’re very proactive, responsive, knowledgeable, and always placing high value on us as a customer.
We really appreciate the support Mobile Computer Services provides in helping us with our network and day-to-day computing needs. We would DEFINITELY recommend Mobile Computer Services to any and everyone who is looking for an excellent IT Support company.
Thanks for all you do!!!
Office Manager / Surgical Assistant
Dr. Gerald Upton, DDS, Oral & Maxillofacial Surgeon
As with any company, one of our goals at MCS is customer retention. We strive to keep clients not only by providing top-notch customer service and quality work, but also with our responsiveness.
We are the only company with a Guaranteed Response Time of 3 minutes or less, or WE PAY YOU!
According to Cindy S., the Practice Manager for Dr. Kent’s Dental Office, Carolina Braces, this level of attention is what has kept them extremely satisfied as our client.
“We have worked with MCS for over 5 years and have always been happy with their support. Mobile Computer Services, Inc. is knowledgeable, relatable, and quick to respond. When issues arise, we trust that MCS will always know or find the solution!”
One of our first tasks with Dr. Kent’s office was to make sure they were operating and connecting properly between their 2 locations. We were tasked to upgrade and secure their network infrastructure making them HIPAA compliant and able to work securely and confidently.
Cindy shared our most recent endeavor in their office saying, “recently our office was hit by a terrible virus that wiped out all of our Word and Excel documents. MCS was quick to address the issue and work with the necessary technicians to get our office back in working order. This is only ONE example of the excellent support we have received from MCS.”
Carolina Braces (Dr. Robert Kent, DDS, Orthodontist, Owner)
No matter how big or small the issue at hand, Mobile Computer Services gets it resolved in a timely fashion. We plan on being a customer for life and recommend MCS to anyone looking for a reputable computer company with excellent customer service, to keep their computer network up to date and in great health!
Dr. Eric Davis, DDS, Family & Cosmetic Dentistry
We love that Mobile Computer Services, Inc. is so prompt and reliable. Whenever we have trouble or issues, they are always prompt to return calls or come to our office to take care of our needs!
Raleigh Wealth Solutions, Inc.
Mobile Computer Services, Inc. provides superb customer service with an incredibly fast response time. Our first project using their services was the installation, setup and configuration of new server and computer hardware coupled with a major software upgrade that involved migrating documents and email to Office 365. They completed the migration without a hitch. When we have a question, they don’t talk over our heads. The few times we ask a question that they can’t immediately answer, the technicians are HONEST with us that they need to research a solution and then come back to us quickly and implement it! You will not go wrong with MCS if you are looking for customer and solution oriented tech support that’s delivered in a timely manner!
Copperleaf Capital, LLC.
Curtis and the team at Mobile Computer Services came into our small business and gave us a full assessment of our computer and network needs. They showed us where we were exposed and what they could do to help. We signed up for a Monthly Maintenance Contract and we are very pleased with the level of customer service. As a small business owner, it gives me great peace of mind knowing that our IT needs (no matter what time of day) are taken care of. Not only have they helped us, we have sent them out to many of our clients because I trust them and they take good care of them. I highly recommend MCS for any needs (big or small).
The Bean Counter, Inc. Payroll and Accounting
We’ve used Mobile Computer Services for several years and have been extremely pleased with their IT services. Kara and his team manage all of our restaurants (all 5 locations) business IT services (desktops and laptops, POS system, servers, internet, security, custom inventory/time-tracking database, etc...).
Excellent customer service, very prompt, and they always take care of our issues in a timely manner. They are always up to date on all the latest technology. If you want excellent service at a fair price,I HIGHLY recommend Mobile Computer Services.
El Dorado Mexican Restaurant
I’m very pleased with the expert help Kara has provided. During our most recent event, I had a computer crash. After a brief panic attack where I pictured all my work being lost, Kara calmly guided and helped me. He had my problem fixed and got me back up and running in a timely manner.
The thing I appreciate about Kara is he is very caring, professional, and down-to-earth. He knows his stuff! He also educated me about things I had no idea about and I’m certain his expertise has helped avoid costly crashes. I’m glad he took the time to educate and help me.
I’m thrilled that I have a value added IT expert company in mycorner. Being successful in business is about having good relationships with people you can trust and MCS is definitely one of them. I HIGHLY recommend Kara and Mobile Computer Services, Inc. for any local business. Absolutely a great group of guys to work with. They troubleshoot very fast, and maintain quality work all while they charge very fair prices.
“What we like most about Mobile Computer Services, Inc. is their responsive and thorough handling of our IT and computer needs,” said Andre T.,, Office Manager of the Turrentine Law Firm, PLLC.
Most companies are reactive to computer issues and network problems waiting for you, the customer, to call before they will fix the problem. The mission at MCS is to be PROACTIVE and educate our customers on the issues within their current network and raise awareness of future threats.
Being proactive saves you money and increases productivity!
“Most recently Mobile Computer Services, Inc. helped us upgrade a few of our PCs. Before Microsoft ended their support of Windows XP, Kara informed us of the change and what it would mean for our firm. He made sure we knew the specs for the hardware we needed, assisted us with the purchase, and fully migrated our data and software to make sure we would not have any unnecessary downtime during the transition.”
“Kara and his team at Mobile Computer Services, Inc. have provided excellent service confidently and consistently. As a result we have been quite confident in the security and readiness of our computer network and systems. We do not have recurring issues. When MCS gets on the job, the issue is handled,” Mr. Turrentine said.
“We have and do recommend Mobile Computer Services, Inc. to our friends and colleagues. They provide excellent service at reasonable rates!”
Turrentine Law Firm, PLLC.
As an IT professional, I have exceptional standards and high expectations when I need the support and advice of others in the technology marketplace. I have used Mobile Computer Services several times over the past 3 years and refer other businesses to Kara’s team regularly.
“Thanks to Mobile Computer Services, we have no more down time and the computers work faster than before,” said Lorena R., Office Manager of Triangle Veterinary Hospital.
She continued, “We used to work with computers that were not appropriately set up and installed. We had slow and sometimes limited connectivity to the Internet resulting in a lot of down time sometimes making it impossible for us to work.
Mobile Computer Services came in and changed that in very short notice.
They worked with us on a weekend, cleaned things up, installed appropriate protection to our systems and had us up and running in no time!
Now, we have almost no downtime. The few times we had to call them with a question, the response was always very quick.
When asked what she likes most about our service and support, Lorena said, “They have a very quick response time and always provide knowledgeable assistance.”
“I would recommend Mobile Computer Services to anyone who needs computer or network support. Our experience with them is that they are very dependable and have a very fast response time.”
Triangle Veterinary Hospital
In an effort to be a ONE STOP SHOP for all your company’s IT Services and Tech Support needs, Mobile Computer Services’ technicians must be well versed in hardware and software.
This knowledge came in handy when what was supposed to be a simple receipt printer swap turned into a fiasco preventing the Town and Country Animal Care Center from being able to check in arriving patients, accepts payments or print receipts and paperwork.
Chuck Boyd, the owner, described the situation saying, “We had a printer problem and needed to replace it but when the new printer arrived it was not compatible with our current setup. The technician came on-site quickly to solve the problem. The solution ultimately took communicating with TWO different software companies. The tech figured out what needed to be done and communicated with me and the staff the whole time helping to minimize downtime and frustration.”
Chuck went on to say, “I’m so glad I have a [Managed Services] Contract with Mobile Computer Services. It has freed me up to do other things without the worry of having to be available to handle computer issues. I have not kept up with current technology and don’t have the stress of solving problems beyond my capabilities. I make a phone call or send an email and the issue is handled.”
Town and Country Animal Care Center
Great Team and Amazing Support! We got introduced to Mobile Computer Services by a friend a couple of years ago when we were looking to expand our facilities and improve our computer equipment. Kara and his team have been professional, extremely responsive, and an absolute pleasure to work with. They truly do respond and as quickly as they promise! I have been most impressed with the work that gets done behind the scenes and they have prevented and alerted us to issues before issues even arise. Additionally, they are able to quickly and effectively address all IT challenges that has faced our company including software that is more “unique” to our business with ease. All members of their team are easy to talk with and they take the guesswork and stress out of maintaining our IT infrastructure!
Dr. Jared Conley
Complete Pet Care Animal Hospital
We used MCS to replace and reinstall all our computer programs needed to run our business. We also continue to use them for any maintenance or problems that have occurred with our computers. You truly can’t beat the consistency and efficiency of MCS. They are quick to return calls about any issues, and resolve the matter in a short amount of time. Additionally, they go the extra mile to work with other tech support members of software or programs you use to help further simplify your life. While they handle the tech aspect, you’re able to focus on the important things, like your clients and your business. The biggest benefit of MCS is their quality. No matter what your level of technological expertise, they help you through any obstacles and get things running smoothly. We would highly recommend their services as they are friendly, knowledgeable, versatile, and a really great group to have on your side!
Cobble Hill Bed and Biscuit
MCS is great. I primarily worked with Curtis, and he was very helpful getting my business backups set up. When I had to close my business, he was helpful in making sure everything was squared away. If you need computer help, give this team a call. They’re fantastic!
Dr. Erin Byrd
Socks and Co. Mobile Veterinary Services
I have used Kara and Mobile Computer Services Inc. several times over the last few years for all my computer needs. They have always proved to be quick, courteous, reliable, and most of all, affordable. Thanks Kara and Crew!
Elliotte’s Pet Spa
Mobile Computer Services has always provided quick, reliable, and affordable service. Kara’s last visit with us was quick and painless. Within minutes of getting to work on our computer he had it running without any more problems. Plus, he gave us several very helpful tips!
Elliotte’s Pet Spa
Curtis and Mobile Computer Services are hands down the best in the business! Crazy fast response time and very proactive to minimize problems in the first place! If you have a network, you need these guys!
Sally Said So Professional Dog Training
We came across Kara and Mobile Computer Services the summer of 2012 when searching for an expert that specializes in not only repairing our computer, server, and internet equipment, but also offering speedy and accurate IT support and services day or night. Kara and his team are all very knowledgeable, efficient and very professional.
Our franchises have quickly grown in the past couple of years and when we needed to expand/upgrade our equipment to keep up with the growing demands of our company, Mobile Computer Services has been very knowledgeable offering us many options to suit our needs. Mobile Computer Services pretty much is our IT department and we consider them to be a great asset to our many franchises. They offer unbeatable service and I highly recommend them!
Mobile Computer Services has done so much more than simply maintaining our network servers and our workstations. They have served as our business partner by assessing our needs, creating answers and implementing solutions. Mobile Computer Services is quick to address issues as they arise and often identify and solve problems before we are aware of them.
President & CEO
Wellness Solutions Center