What Are the Leading Managed IT Services Trends for 2021?

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The 2020 COVID-19 pandemic altered how many companies conducted their operations and daily tasks, and managed IT service providers continued to adapt solutions in 2021. Many businesses had explored the possibility of digital platforms and remote employees. However, the big change was that these trends highlighted a need for dependable managed IT service providers who would handle IT operations and cybersecurity.

Mobile Computer Services is one of the top managed IT services in Wake Forest, North Carolina. Their IT experts explain some of the latest developments as cybersecurity landscapes shift and the industry embraces remote work as a norm.

Three Managed IT Services Trends for 2021

1. Improved Telework Support From Managed IT Service Providers

According to Global Workplace Analytics, between 25% and 30% of workers in the United States would be working from home for several days per week by the end of 2021. The pandemic created a paradigm shift, even for those who traditionally did not work from home. However, current predictions suggest that the uptick in remote workers is set to continue as companies embrace the possibilities for work-from-home employees.

With a greater number of employees staying away from the office, managed IT services globally will continue to support remote work across various locations. In-office support may need an overhaul as fewer workers operate from within the office building, and the need for hands-on IT solutions may drop significantly. However, businesses and managed IT service providers will then be able to support remote workers more effectively.

Managed IT companies provide services for:

  • measurable results to evaluate IT strategies and techniques
  • secure sensitive data with remote access
  • optimized (virtual) collaborative experiences for customers and employees
  • robust foundations for cloud operations

2. Enhanced Cloud Support

The shift to remote work is also the reason many businesses are moving to cloud hosting in 2021. It offers benefits like:

  • Accessible data to employees
  • Simple data backups
  • Cost-efficient computing
  • Remote program capabilities

Managed IT services are now a permanent fixture with the popularity of cloud services because employees in multiple locations will need real-time access to qualified IT professionals. The cloud host will manage hardware issues, but dedicated managed IT services will take care of everything else. For example, it may include software, applications, network, and computer hardware issues so that employees can operate with minimal downtime.

3. Robust Cybersecurity Measures

Increased reliance on technology cracks the door open for cyberattacks, such as email phishing and ransomware. Hackers continuously exploit vulnerabilities to steal sensitive data and bring business to a standstill. These nefarious disrupters commonly target cloud services, and the trend will continue as companies embrace remote work. 

A simple misconfigured setting might instantly expose infrastructure to many types of cyberattacks, so securing digital assets is essential. Managed IT services include additional security services and solutions in their service packages, like segmented home networks and firewall installations. Cyberattacks are on the rise, so businesses must take appropriate measures to safeguard their networks and data.

Reliable Managed IT Solutions Near Me

As the IT landscape develops with remote work and cloud services, managed IT solutions are becoming essential services for any commercial endeavor. Experienced IT professionals, like Mobile Computer Services, provide high-quality IT solutions and support for small businesses. Their services include continuous system monitoring, safeguarding installations, and repairing computers to protect infrastructure.As one of the leading managed IT companies in the area, Mobile Computer Services operates from 3650 Rogers Rd., Suite 213, Wake Forest, NC, 27587. Call (919) 230-2900 today to speak to one of their IT professionals or follow them on Facebook for up-to-date company news.

As one of the leading managed IT companies in the area, Mobile Computer Services operates from 3650 Rogers Rd., Suite 213, Wake Forest, NC, 27587. Call (919) 230-2900 today to speak to one of their IT professionals or follow them on Facebook for up-to-date company news.

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