Mobile Computer Services Offers Clients Peace of Mind with their ‘Hardware as a Service’ Offering for Wake Forest, NC Businesses.
In an increasingly complex, technical and
hardware intensive business environment, it can be difficult to keep up with
evolving hardware requirements. Part of an effective managed IT services solution is
hardware as a service (or HaaS), as a procurement model that is similar to
leasing or licensing.
What is ‘Hardware as a Service’ Offered by a Managed IT Services Provider?
The ‘hardware as a service’ model is where a managed IT services provider installs hardware that they own at a customer’s business. There is a service level agreement that defines the responsibilities of both the customer and the managed IT services provider.
The agreement will include a monthly fee
for the use of the hardware, in many cases, this will be incorporated into the
managed IT services provider’s fees that also include installation, monitoring,
and maintenance of the hardware.
It is a cost-effective way to ensure that
small to mid-sized businesses are able to provide employees with
How can a Managed IT Services Provider Help?
A managed IT services company that offers
HaaS, is able to provide their customers with a hardware solution that is
always up-to-date, has regular costs with no unforeseen expenses, and can tap
into the maintenance, and troubleshooting expertise of the managed IT services
Hardware is Always Up-to-Date
A HaaS solution includes repair and
replacement of broken hardware, as well as timely upgrades when needed. To
remain competitive, businesses in Wake Forest need to be using up-to-date
hardware, but the responsibility for making those purchasing decisions rests
with the managed IT services provider.
By using a HaaS solution, business is
equipped with the technology specific to their industry and business goals,
ensuring that they always have access to optimally functioning printers,
copiers, computers, services and more.
Costs are Managed
The service level agreement with a
business’s managed IT services company will often cover infrastructure and hardware,
which makes tax-related issues easier to navigate as expenses are predictable.
Infrastructure and Hardware
Included in a HaaS agreement is warranty
servicing for servers, laptops, desktops, switches, routers, and firewalls. Also
covered by the agreement with the managed IT services company is software,
operating systems, and drivers associated with these items.
For businesses that use the accrual basis
of accounting, a HaaS solution makes it easier to properly classify operating
expenses. An IT consulting company will be able to provide managed IT services
and related equipment that qualifies for this classification, which can be a
substantial tax incentive.
Forecasting becomes simpler and more accurate when IT-related expenses are based on a monthly fee, where there are no sudden unexpected IT expenditures.
Better Maintenance & Troubleshooting
Operational reliability and service
integrity are the hallmarks of a good HaaS solution, offered by a reputable
managed IT services company. Through ongoing support from a managed IT company,
a business is able to ensure that best operating practices are used.
In many businesses, when new hardware is
purchased it is not properly maintained, either due to a lack of expertise, or
because of cost restrictions. Hardware as a service solves this issue, as a
managed IT services provider will actively maintain the hardware to prevent
issues as well as being available to troubleshoot when problems arise.
Computer Services in Wake Forest, NC offers a full-solution managed IT
service that includes hardware as a service to help make running a business
more efficient. They’ll ensure that hardware is always up-to-date, as well as
providing ongoing management and support at a fixed monthly fee.