Mobile Computer Services Offers Clients Peace of Mind with their ‘Hardware as a Service’ Offering for Wake Forest, NC Businesses.
In an increasingly complex, technical and hardware intensive business environment, it can be difficult to keep up with evolving hardware requirements. Part of an effective managed IT services solution is hardware as a service (or HaaS), as a procurement model that is similar to leasing or licensing.
What is ‘Hardware as a Service’ Offered by a Managed IT Services Provider?
The ‘hardware as a service’ model is where a managed IT services provider installs hardware that they own at a customer’s business. There is a service level agreement that defines the responsibilities of both the customer and the managed IT services provider.
The agreement will include a monthly fee for the use of the hardware, in many cases, this will be incorporated into the managed IT services provider’s fees that also include installation, monitoring, and maintenance of the hardware.
It is a cost-effective way to ensure that small to mid-sized businesses are able to provide employees with state-of-the-art hardware.
How can a Managed IT Services Provider Help?
A managed IT services company that offers HaaS, is able to provide their customers with a hardware solution that is always up-to-date, has regular costs with no unforeseen expenses, and can tap into the maintenance, and troubleshooting expertise of the managed IT services company.
Hardware is Always Up-to-Date
A HaaS solution includes repair and replacement of broken hardware, as well as timely upgrades when needed. To remain competitive, businesses in Wake Forest need to be using up-to-date hardware, but the responsibility for making those purchasing decisions rests with the managed IT services provider.
By using a HaaS solution, business is equipped with the technology specific to their industry and business goals, ensuring that they always have access to optimally functioning printers, copiers, computers, services and more.
Costs are Managed
The service level agreement with a business’s managed IT services company will often cover infrastructure and hardware, which makes tax-related issues easier to navigate as expenses are predictable.
Infrastructure and Hardware
Included in a HaaS agreement is warranty servicing for servers, laptops, desktops, switches, routers, and firewalls. Also covered by the agreement with the managed IT services company is software, operating systems, and drivers associated with these items.
For businesses that use the accrual basis of accounting, a HaaS solution makes it easier to properly classify operating expenses. An IT consulting company will be able to provide managed IT services and related equipment that qualifies for this classification, which can be a substantial tax incentive.
Forecasting becomes simpler and more accurate when IT-related expenses are based on a monthly fee, where there are no sudden unexpected IT expenditures.
Better Maintenance & Troubleshooting
Operational reliability and service integrity are the hallmarks of a good HaaS solution, offered by a reputable managed IT services company. Through ongoing support from a managed IT company, a business is able to ensure that best operating practices are used.
In many businesses, when new hardware is purchased it is not properly maintained, either due to a lack of expertise, or because of cost restrictions. Hardware as a service solves this issue, as a managed IT services provider will actively maintain the hardware to prevent issues as well as being available to troubleshoot when problems arise.
Mobile Computer Services in Wake Forest, NC offers a full-solution managed IT service that includes hardware as a service to help make running a business more efficient. They’ll ensure that hardware is always up-to-date, as well as providing ongoing management and support at a fixed monthly fee.